Support
Email us and we'll respond within two business days.
Email [email protected]Common questions
I can't sign in.
Try Sign in with Apple as a fallback. If that fails, email [email protected] with the email address you tried to use.
My postcode isn't recognised.
Make sure it's a valid UK postcode (e.g. SW1A 1AA). If your area is missing restaurants, our coverage is still expanding - let us know your postcode and we'll add it.
The price doesn't match the platform's checkout.
Prices change throughout the day. The price in ChooseOut is a recent snapshot. The platform's checkout is always authoritative.
How do I delete my account?
In the iOS app: Settings → Delete account. Or email [email protected]. See how account deletion works.
Report a problem
For bugs, crashes, or feature requests, email [email protected] with:
- Your iOS version (Settings → General → About).
- What you were doing when the issue happened.
- What you expected vs what happened.
- A screenshot if possible.
Report objectionable content
If another user has posted abusive, illegal, or harassing content, use the in-app Report button or email [email protected]. We aim to review reports within 24 hours and remove content that violates our Terms of Service.
Privacy and data
For privacy questions, GDPR access requests, deletion requests, or data portability, email [email protected]. We respond to verified requests within the timeframes required by UK GDPR.
Operator
ChooseOut is operated by ChooseOut LTD, registered in England and Wales (company number 16878082), with a registered office at Mallards, 1 The Street, Braughing, Ware, England, SG11 2QE.